Attracting first-time riders is a key challenge for any mobility provider. Whether it’s minicabs, trains, buses, or rideshare services, getting new customers on board can be both costly and resource-intensive. Carpoll’s Panel in Motion provides an innovative solution to this problem, helping mobility providers like Uber, Bolt, and Gett turn first-time riders into long-term customers.
Redirecting Riders to Your Platform
Carpoll offers the ability to seamlessly redirect passengers into a mobility provider’s platform, whether it's through web or mobile applications. With Carpoll, first-time riders are incentivised to redeem their travel credits for a specific provider, making the onboarding process easy and enticing. For instance, Carpoll rewards passengers with ride vouchers, which they can redeem for their first journey, driving traffic directly to your service.
Targeted Incentives for First-Time Riders
Carpoll’s platform allows mobility providers to target specific demographics or routes, incentivizing first-time riders in a personalized way. Whether it's promoting airport transfers, in-city travel, or international journeys, Carpoll tailors rewards to meet the passenger’s needs. This not only boosts the likelihood of converting a first-time rider but also introduces them to routes or vehicle types (such as black cabs, buses, or trains) they may not have previously considered.
Building Loyalty from the First Ride
Once a first-time rider experiences the benefits of your service—through seamless booking, easy redemption of credits, and an overall smooth ride—Carpoll helps turn them into repeat customers. Offering targeted promotions after their first trip encourages riders to continue using your platform, making customer acquisition more sustainable and efficient.
Conclusion
With Carpoll’s targeted incentive program, mobility providers can easily monetize first-time riders and transform them into loyal customers. By redirecting riders into your platform and offering rewards that resonate with their needs, Carpoll makes the acquisition of new riders more seamless and cost-effective.